Please join us in welcome the following new staff members to our team
Heidi - Clinical Pharmacist
Dave L - Pharmacy Technician
Rachel - Care Navigator
Sue L - Practice Nurse
Teresa - Receptionist/Administrator
Kimberley - Receptionist/Administrator
PLEASE NOTE THAT WE OPERATE A ZERO TOLERANCE POLICY AT OUR SURGERY. WE CONTINUE TO SEE AN INCREASED DEMAND FOR SERVICES AND THIS CAN MEAN OUR PHONE MAY TAKE LONGER TO ANSWER, OUR APPOINTMENTS MAY HAVE A LONGER WAIT TIME AND YOU MAY NOT ALWAYS BE ABLE TO SEE THE CLINICIAN OF CHOICE. PLEASE BE POLITE TO OUR STAFF WHO HAVE ALSO HAD AN EXTREMELY EMOTIONAL AND TESTING 18 MONTH IN THE PANDEMIC.
Please be aware that it is the Policy of Newington Road Surgery that Face Masks MUST be worn on the premises at all times. The BMA continue to advise and support General Practice to enforce this. Thank you for your continued support in keeping us all safe.
Children's mental health
Supporting young people to cope better with the pressures of everyday life
Information on the Coronavirus
Just to reassure you we remain open and we are working hard to continue to provide a service to you. We are facing significant increased demand due to the ongoing Coronavirus pandemic as well as dealing with our own staff shortages. For this reason you will notice changes to the way we offer services and we ask for your support and understanding at this time.
We ask you not to attend the surgery to book an appointment and that you telephone instead. Please be patient as we are dealing with much higher call numbers. You are likely to be offered a telephone consultation with a clinician who will decide if you need a face to face appointment.
PRESCRIPTIONS DURING COVID-19 CIRCULATION
There has been a significant increase in the request for prescriptions. During this time we ask that patients do not request prescriptions earlier than usual.
To prevent medicines supply problems, we will not be giving larger quantities of medicines on prescription or providing 'rescue' packs where it is not deemed clinical necessary.
We aim to turn around a prescription request with 72 hours but please be aware that this may be affected by the significant extra demand for prescriptions.
We are aware that local Pharmacies are taking steps to manage their own demand including temporary closures and minimising the number of people in the pharmacy at any one time. There may also be disruption to some home delivery services. For more information please contact your pharmacy directly.
Prescription information for patients during Covid-19 pandemic
Latest up-to-date advice on coronavirus
From today (Friday 13th March 2020) the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
A new continuous dry cough (no yellow / green phlegm)
High temperature (of 37.8 degrees centigrade or higher)
Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS111 if they cannot get online). You should not attend the Surgery.
After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS111 online (people should only call NHS111 if they cannot get online) before they leave their home or let visitors in.
Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to stay at home for more than 7 days.
Welcome to Newington Road Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The practice has reserved disabled parking spaces, toilets and access for wheelchair users. If access proves difficult to any of our disabled patients please ask for assistance. For the hard of hearing the practice has a hearing loop system. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know. Please tell the receptionist if you need information in a different format or communication support. To help us you may wish to download, complete and return to us this communication card.We are always happy to consider any suggestions for improvement.
Named allocated GP
From 1.4.2015 every patient is required to have a named allocated GP. To provide continuity of care every patient at Newington Road Surgery does now have an allocated GP.